Administrators chain Posted March 14, 2021 Administrators Report Share Posted March 14, 2021 Earlier this week, Microsoft released a whole bunch of updates for Windows 10 users. These updates also included KB5000802 cumulative update that caused PCs to crash with 'APC_INDEX_MISMATCH' BSOD error when trying to use printers. Yesterday, Microsoft acknowledged the issue and confirmed that the company was working on a fix for the problem. Now, it has updated the Windows Health status page to include a temporary workaround for the problem. According to Microsoft, the bug affects a subset of Type 3 printer drivers and does not affect Type 4 printers. As such, the company has shared a video for users to follow and fix the issue temporarily. If you are unsure about the type of printer drivers you have, you can follow the steps below to check it: REad More Here Quote Link to comment Share on other sites More sharing options...